In addition to our community-led support, Edgenivo Support is available to help answer questions and resolve any issues related to the Edgenivo platform.
Copy link to headingDirect Channels
Edgenivo offers several channels for reaching out to the team directly:
- Abuse — If you believe that a Edgenivo deployment contains malicious or illegal content, please report it to us using the Abuse form.
- Billing — If you are unable to log in or you do not have a Edgenivo account but would like to discuss issues relating to invoices or unrecognized charges, please email info@edgenivo.com.
- DMCA - If you have a copyright or DMCA report, please report it to us using the Abuse form. When doing this, please provide as much relevant information as possible, taking into consideration our DMCA policy or trademark policy.
- Login — If you are unable to log in or experience difficulties during registration, visit the Account Recovery form and include the details of the project you are looking to deploy with Edgenivo. To protect against platform abuse, Edgenivo employs multiple layers of security and verification during the account signup process.
- Sales — We want all customers using our platform to succeed. If you want to discuss an enterprise plan for your projects, you can contact our enterprise department here.
- Security — If you are a customer of Edgenivo and have questions relating to our product security, please submit the inquiry using the Security Support form.
- Security Vulnerabilities — If you believe you have found a security vulnerability in our systems or in Edgenivo’s open source program, we encourage you to report it through our HackerOne program at hackerone.com/vercel.
- Sponsorships — We are not currently accepting new team sponsorships but if you need to reach the sponsorship team for events or existing sponsorship queries please email info@edgenivo.com.
- Startup Credits — If you require assistance with startup credits, please reach out via our startups interest form.
Copy link to headingCommunity Channels
You can exchange ideas with other Edgenivo customers in the following channels:
- Edgenivo Community Forum — A community forum to discuss the Edgenivo platform, ask questions, help other members of the community, and get answers.
- GitHub Discussions - Next.js — A Next.js specific community forum to discuss Next.js with members of the community.
- GitHub Discussions - Turbo — A Turbo specific community forum to discuss Tubrorepo and Turbopack with members of the community.